Privacy policy

TRILOGY SPORTS LLC — PRIVACY POLICY

Last Updated: November 21, 2025

Trilogy Sports LLC (“Trilogy,” “we,” “us,” or “our”) operates this website and online store (the “Services”). The Services are hosted and powered by Shopify, which enables us to provide shopping features, data processing, analytics, and secure checkout.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Services, including when you submit an application for the Trilogy Beta One Product Tester Program (the “Tester Program”).

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

A. Contact Information

  • First and last name

  • Email address

  • Shipping or mailing address (if applicable)

  • Phone number (if provided)

B. Account Information

  • Username and password

  • Order history

  • Saved items and preferences

C. Transaction & Payment Information

  • Items viewed, purchased, returned, or exchanged

  • Payment method information (processed by Shopify; Trilogy does not store full card numbers)

D. Tester Program Information

If you apply or participate in the Tester Program, we collect:

  • First and last name

  • Email address

  • Golf information

  • Product usage habits

  • Survey responses

  • Optional video call participation (may be recorded with consent)

  • Written feedback, product impressions, and submissions

E. Device & Usage Information (Automatic)

  • Device type, browser, IP address

  • Website interactions and navigation

  • Cookie and tracking data from Shopify, Google, Meta, and TikTok

F. Communications

Any information you provide when contacting us.

We do not collect sensitive personal information.

2. How We Collect Personal Information

We collect information:

Directly from you

When you make purchases, create an account, contact us, or apply to the Tester Program.

Automatically

Via cookies, pixels, analytics tools, and Website interactions.

Through Shopify Apps

Including Hulk Form for collecting Tester Program applications.

From Third Parties

Including Google, Meta, TikTok, Shopify, and their analytics/advertising tools.

3. How We Use Personal Information

A. To Operate and Improve the Services

  • Process and fulfill orders

  • Maintain customer accounts

  • Provide personalized recommendations

  • Support returns and exchanges

  • Improve website performance

B. For Marketing & Advertising

  • Send promotional emails (only if you opt in)

  • Display targeted ads through Shopify, Google, Meta, and TikTok

  • Measure ad effectiveness

Tester Program applicants are NOT added to marketing lists unless they separately opt in.

C. For the Tester Program

To review eligibility, select testers, ship prototypes, gather feedback, conduct surveys or optional video calls, and improve Trilogy’s products.

D. For Security

To detect fraud, authenticate accounts, and protect the Services.

E. For Legal Reasons

To comply with legal obligations, respond to lawful requests, and enforce our policies.

4. How We Share Personal Information

We may share personal information with:

Shopify

For hosting, analytics, checkout, order processing, payment handling, security, and store operations.

Service Providers

Including:

  • Shipping and fulfillment partners

  • Hulk Form (Shopify App)

  • Analytics and advertising tools

  • IT and cloud-service partners

Advertising Partners

Including Google, Meta, and TikTok for advertising and measurement.

With Your Consent

If you choose to share or authorize disclosures (e.g., social media integrations).

Legal or Safety Reasons

To comply with law or protect Trilogy, our users, and the public.

Corporate Transactions

If Trilogy undergoes a merger, acquisition, or asset transfer.

5. Cookies and Tracking

We use cookies, pixels, and analytics tools provided by:

  • Shopify

  • Google Analytics

  • Meta Pixel

  • TikTok Pixel

These tools help us understand website performance and ad effectiveness.
You may adjust browser settings to limit cookies (certain features may be affected).

6. Children’s Data

The Services are not intended for children, and Trilogy does not knowingly collect personal information from individuals under 18. If a minor has submitted information, contact us to request deletion.

7. Retention of Personal Information

We retain information:

  • As long as necessary to operate the Services

  • As needed for legal and tax requirements

  • For customer account history

  • For internal recordkeeping related to Tester Program applications

Tester Program applicants are not used for marketing unless separately opted in.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or know what data we have

  • Request deletion

  • Request correction

  • Request portability

  • Opt out of targeted advertising

  • Manage communication preferences

To submit a privacy request, email: info@trilogy-sports.com

Shopify manages certain rights related to its platform. You may review the Shopify Consumer Privacy Policy for additional information.

9. International Transfers

Your information may be transferred outside your home country. Shopify relies on approved transfer mechanisms such as Standard Contractual Clauses.

10. Security

We take reasonable steps to safeguard your information, but no system is completely secure. Use caution when transmitting data online.

11. External Links

We may link to third-party websites. Trilogy is not responsible for the privacy practices of those websites.

12. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a revised “Last Updated” date.

13. Contact Us

For questions or privacy requests:

Email: info@trilogy-sports.com
Company: Trilogy Sports LLC